Privacy Policy

HARROGATE CAT RESCUE

Who we are

Harrogate Cat Rescue (HCR) is a registered charitable incorporate organisation (charity number 1201512) based in Harrogate, North Yorkshire. HCR aims to provide and maintain rescue homes or other facilities for the reception, care, treatment and rehoming of cats in need of care and attention in the area, and to raise awareness amongst the general public of issues relating to cat welfare.

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share your personal data. It also explains your rights in relation to your personal data and how to contact us or supervisory authorities in the event you have a complaint.

Harrogate Cat Rescue is the controller and responsible for your personal data (collectively referred to as “HCR”, "we", "us" or "our" in this privacy policy). We collect, use and are responsible for certain personal data about you. When we do this we are subject to the UK General Data Protection Regulation (UK GDPR).

How to Contact Us

You can contact us by post, email or telephone if you have any questions about this privacy policy or the information we hold about you, to exercise a right under data protection law or to make a complaint.

Our contact details are:

Harrogate Cat Rescue

Address: 14 Nidd Vale Terrace, Harrogate HG1 5HA

Email: harrogatecatrescue@gmail.com

Telephone: 0774946104

Personal data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity and Contact Data - your name and contact information, including address, email address and telephone number.
Transaction Data includes - details about payments such as donations from you or from your participation in raffles or other fundraising activities. If you choose gift aid with a donation then we will require your address and tax payer status to fulfil our obligations under tax and charity law.
Technical and Usage Data - information about how your use our website and your internet protocol (IP) address, browser type, operating system and platform, and other technology on the devices you use to access our website.
Communications and Marketing Data – your preferences in receiving communications and marketing from us.

We collect and use this personal data for the purposes described in the section ‘How and why we use your personal data’ below.

We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

How your personal data is collected

We collect most of this personal data directly from you such as when you use the website contact form, when you email, call or write to us or when you donate or enter into any competitions or raffles we run as part of our fundraising activities.

However, we may also collect it from a third party e.g. through automated monitoring of our website and other technical systems, such as our computer networks and connections, communications systems and email.

How and why we use your personal data

Under data protection law, we can only use your personal data if we have a proper reason, e.g.:

• where you have given consent;

• to comply with our legal and regulatory obligations;

• for the performance of a contract with you or to take steps at your request before entering into a contract; or

• for our legitimate interests or those of a third party, so long as this is not overridden by your own rights and interests.

What we use your personal data for

We may use your identity and contact data and your transaction data for administration purposes e.g.:

- to contact you where you have filled out our website contact form;

- to manage our database of volunteers, fosterers and supporters;

- to allow you to enter into any competitions or raffles we organise as part of our fund-raising;

- to process donations and gift-aid declarations;

- to manage feedback and complaints;

We may use your technical and usage data to analyse interactions with our website and to improve our website experience.

We may use your communications and marketing data to enable you to receive communications from us where you have opted in.

We may use your identity and contact data, your transaction data and your technical and usage data to gather and provide information required by or relating to audits, enquiries or investigations by regulatory bodies.

Our reasons

We must ensure our activities comply with our legal and regulatory obligations including as a charitable incorporated organisation. We may need to share your personal data if required to do so by law and also for other purposes such as fraud prevention and to protect other people's rights, property or safety.

We may process your personal data for our legitimate interests which include keeping our records updated, to manage our relationship with you and to assist with our fundraising and supporter engagement activities to further our charitable aim.

We do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us (see ‘How to contact us’).

Who we share your personal data with

We may share your personal data with third parties working on our behalf to help us to deliver our charitable aim. We only allow those organisations to handle your personal data if we are satisfied they take appropriate measures to protect your personal data.

Financial transactions such as when you click on the donate now button on our website are handled by our payment services provider, PayPal. You can find information about the PayPal’s privacy policies at: https://www.paypal.com/uk/legalhub/privacy-full#paypal_privacy_statement

We or the third parties mentioned above occasionally may also share your personal data with our external auditors, our and their professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations; and law enforcement agencies, courts, tribunals and regulatory bodies to comply with our legal and regulatory obligations.

We will not share your personal data with any other third party unless we notify you in advance and such sharing is essential for the provision of the website or other services to you.

Third-party links

Our website may include links to third-party websites, for example when you click on the Amazon wish list button it will take you to Amazon.co.uk. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

A cookie is a small text file which is an anonymous unique identifier that is sent to your browser from our servers and stored on your device. When you first visit our website a session cookie is set which is read back on subsequent pages. We use cookies to identify you when you visit our website and as you navigate our website and to analyse the use of and performance of our website and to store your preferences in relation to the use of cookies and more generally.

You can configure your browser to accept all cookies, reject all cookies or notify you when a cookie is set. If you reject all cookies you may not be able to use all of the features on our website. Cookies are not shared with any third parties.

How long your personal data will be kept

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Transferring your personal data out of the UK and EEA - We do not transfer your personal data outside the UK.

Keeping your personal data secure

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. Electronic data and databases are stored on secure computer systems and paper copies of data are kept secure at our registered office. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We cannot guarantee the security of the internet, external networks or your own device and therefore any online communication such as information you provide by email or through the website contact form are at your own risk.

Data portability - The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party - in certain situations.

To object - at any time to your personal data being processed for direct marketing (including profiling) and in certain other situations to our continued processing of your personal data, e.g. processing carried out for the purpose of our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims.

Not to be subject to automated individual decision making - The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you

The right to withdraw consents - If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time. You may withdraw consents by contacting us (see ‘How to contact us’), Withdrawing a consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn.

For more information on each of those rights, including the circumstances in which they apply or you would like to exercise any of those rights, please: (a) email, call or write to us - see ‘How to contact us’; and (b) provide enough information to identify yourself (e.g. your full name and email address); and (c) let us know what right you want to exercise and the information to which your request relates.

How to complain

Please contact us if you have any queries or concerns about our use of your personal data (see ‘How to contact us’). We hope we will be able to resolve any issues you may have.

You also have the right to lodge a complaint with the Charity Commission, the independent watchdog for charities (www.charity-commission.giv.uk) or the Information Commissioner (https://ico.org.uk/make-a-complaint).

Changes to this privacy policy

We may change this privacy notice from time to time. When we do we will revise the last updated date below. Please check this page frequently to stay informed of any updates we have made.

This privacy notice was published on 26 March 2023 and last updated on 26 March 2023.